Upload a Shape to an Alert

Related Articles

In addition to creating a shape filter by hand, Rave supports upload of ESRI and .KML shape files.

To upload a shape file:

  1. Open Step 3: Delivery Targets of your alert.

    image59.png

  2. Select the Filters tab, Geography option. The Rave map displays.

    image68.png

  3. Select the Upload button at the top of the map.

    Upload_Shape_1.png

  4. Choose your shape file from your device.

  5. Select the Upload button.

Rave will import your ESRI or KML file and add it to the screen. You can upload multiple shape to the same alert.

Manually Add a Recipient Account

To receive text, email, or voice call messages from Rave Alert, recipients must have an account registered in the system.

You can load recipients automatically from external systems, but you can also create manual accounts when needed.

Each recipient account can contain up to 3 mobile phone numbers, three email addresses, and three voice call only phone numbers associated with the account holder.

Requirements

To create a recipient account, you will need the account holder's name and an email address to associate the account to.

Account Registration Email Addresses Must Be Unique

The email address you use to create the account must not be used in any other account in the Rave System.

Steps

To manually add a recipient account:

  1. Log in to the Rave Platform.

  2. Open the People & Lists option in the Platform menu.

  3. Open the Manage People subsection, ALL category.

    Manage_People_-_ALL.png

  4. Select the Create User button.

    Create_User_1.png

    The Create Basic Information page opens.

  5. Enter information about your new user.

    The following fields are REQUIRED for all new users:

    • First Name

    • Last Name

    • Rave Handle

    • Registration Email (must be unique across all users in your domain)

    • Role

    • A password option, which can either be:

      • A new password, with password confirmation

      • Enabling the User must change password at login checkbox

    Rave Recommends the Requiring Users to Change Passwords

    For security reasons, Rave recommends enabling the User must change password at login checkbox for all manually created accounts. Requiring users to change their password is more secure, and allows you to activate a new account without requiring the admin to create temporary passwords, which can be at higher risk of security breach.

    Create_User_2.png

    The following fields are optional for new users:

    • Preferred Email Address (2)

    • Preferred Email Address (3)

    • Language Preference

    • All further options on the page

  6. Optional - Add attributes to the user.

    Create_User_3.png

  7. Optional - Add the user to existing alerting lists.

    Create_User_4.png

  8. Optional - Set which alerts the user should start by receiving.

  9. Optional - Add mobile phone numbers for SMS delivery.

    Create_User_5.png

  10. Optional - Add voice-only line contacts.

  11. Select the Save button.

    Create_User_6.png

    Rave confirms creating the user account with a green bar.

The user in question will now be able to log in to Rave Alert using the password you configured for them. If you enabled the User Must Change Password checkbox, they will be required to change their password after first logging in.